Director of Agency Operations
A veteran and proven leader with more than 25 years’ experience in the agency world, Shawna is an account service and efficiency expert. She works every day to put Walz Tetrick in the position to successfully serve our growing list of diverse clients. Shawna understands the demands of serving brands in a constantly changing world. With deep experience in internal and external communications, she is responsible for the agency’s in-office communication and public relations. She has developed insightful leadership skills and is a terrific team builder. While Shawna’s focus is on continually improving agency operations, she always has her eye on client satisfaction.